How could we resist? We (and much of the viewing audience) had instantly fallen for Rita, one of the two sisters who own the restaurant. The place definitely needed a revamp and they didn't know what to do. Ramsay to the rescue. While watching episode II and seeing Gordon whip the place into shape with a redesign, staffing suggestions and an improved menu, we chatted and enjoyed the excellent food samples. Rita assured us that, despite his brash on-camera persona, Gordon Ramsay is "a sweetheart." She went on: "He's like a consultant. I loved him. I didn't want him to leave." One of the reasons we like the show is how Ramsay cuts through all of the interpersonal conflicts, gets everyone on the same page and motivates them to work together as a team. The result is always a much-needed improvement across the board. If things are not going well in the business it often takes a set of fresh eyes and a fresh palate to open one's eyes. He's got the formula down and with the largesse of his reputation people really pay attention and take him seriously.
In any case, it was great fun meeting the owners Rita Moran and Lisa Cerundolo and their staff, enjoying the food (the meatballs are excellent) and spending the evening with their friends, family and fellow bloggers. Making big changes in one's life is a dramatic and emotional experience and we can't imagine what it is like to do so in such a public way so we say: congratulations! Everything was great and we can't wait to get back for brunch.
Here is a short vid of us watching the show on TV as we enjoyed our night.
You can view both of the episodes here: Kitchen Nightmares.